Last updated: September 5, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Request a quote or contact us for services
- Subscribe to our newsletter
- Communicate with us via phone, email, or our website
- Use our services
1.1 Personal Information
The types of personal information we may collect include:
- Name and contact information (email address, phone number, postal address)
- Moving details (current and destination addresses, moving dates)
- Service preferences and requirements
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
3. Information Sharing and Disclosure
We may share personal information in the following situations:
- With your consent: We may share your information with your explicit consent
- Service providers: We may share information with third-party vendors, contractors, or agents who perform services for us
- Legal requirements: We may disclose information if required by law or in response to legal process
- Business transfers: Information may be transferred in connection with any merger, sale of assets, or acquisition
4. Data Security
We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage system is completely secure.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: [email protected]
- Phone: +44(0)375973035
- Address: 3 Wright Mountain Hillview TN34 9GL, United Kingdom